TekVision Technologies Inc., a provider of AI and customer experience assurance solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a global distribution partnership. Under the agreement, Carahsoft will serve as TekVision’s Public Sector distributor, making TekVision’s Flow Suite of solutions available to the Public Sector through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, The Interlocal Purchasing System (TIPS), OMNIA Partners and E&I Cooperative Services contracts.

“As conversational and agentic AI increasingly speak and act on behalf of organizations, we must independently validate that they accurately represent the organization, operate within their intended roles and interact safely and securely with people of all ages before they reach users,” said Mike Lee, President at TekVision. “AI has tremendous potential to benefit society, and we need safeguards that enable its adoption, not hold it back. Independent validation is the seat belt for AI, helping organizations accelerate innovation with confidence while reducing the risk of harmful outcomes. Our partnership with Carahsoft gives enterprises and Public Sector organizations a trusted path to advance AI and customer experience modernization, with the safety and security of the people they serve at the heart of that progress.”

TekVision’s ground up, GPU-based architecture allows for real-time experience analysis through integrated LLM models, resulting in intelligence embedded in all aspects of product usage and function. By simply prompting the embedded AI, TekVision’s Flow Platform can design and initiate either traditional or AI experience tests for any type of digital experience. Developers can trigger iterative testing automatically and receive test results directly through API, thereby increasing ROI and accelerating time-to-market.

For Public Sector organizations, these capabilities can support contact center modernization, AI deployments, platform migrations and ongoing digital-service operations. Agencies can automate repetitive manual testing, identify defects earlier, validate call routing and self-service journeys, test AI behavior at scale and continuously monitor service quality as environments change.

“As agencies modernize constituent services and introduce more AI into customer interactions, independent testing and continuous validation become increasingly important,” said Zak Kennedy, Sales Director overseeing the TekVision Team at Carahsoft. “Through this partnership and our reseller partners, we are helping operations and QA teams access high quality, enterprise CX automated assurance with TekVision.”

TekVision’s solutions catalogue is available through Carahsoft’s SEWP V contracts NNG15SC03B and NNG15SC27B, TIPS Contract #220105, OMNIA Partners Contract #R240303 and E&I Contract #EI00063~2021MA. For more information, to request a demonstration or to explore a TekVision Proof of Value, contact the Carahsoft TekVision team at (571) 590-7130 or TekVision@carahsoft.com, or visit https://www.carahsoft.com/tekvision.

About TekVision

TekVision provides AI and customer experience assurance solutions that help organizations independently test, validate and monitor complex interactions across contact center and AI-driven environments. Through FlowCX, FlowAX and automated load testing, TekVision helps teams reduce manual testing, accelerate releases, validate AI behavior and continuously monitor end-to-end customer journeys. For more information, visit TekVision.com.

About Carahsoft

Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience and Engagement, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.

Media gallery

About The Author
Business Wire